Application for a Telephone Line in Kuwait

Kuwait has an extremely sophisticated and complete range of telecommunication services, all of which are controlled by the Ministry of Communications (MOC). Services are provided partly by the MOC and partly by private bodies regulated by the MOC.

Most apartments already have telephone lines installed, except in new areas such as Qurain. To have a telephone line installed, you must submit an application form, with a copy of your civil ID and tenancy agreement to your local MOC office.
The cost to a private expatriate subscriber of having a telephone line connection (without an international dial facility) is KD65, ie, KD30 each for the installation cost, annual subscription and deposit, plus KD5 stamp duty. For an international dial facility, an expatriate must deposit KD500, either in cash or in the form of a bank guarantee.
Those without an international line are billed once a year for the annual service charge. Subscribers with international lines are billed monthly. If the bill is not paid soon after it is issued the line may be cut off without warning by the MOC’s programmed billing control. If the MOC cuts off the line, they charge both a disconnection fee and a reconnection fee. The amount due on any telephone may be ascertained by dialling the Bills Enquiry Service on 123.
The MOC provides a range of sophisticated services for digital telephones, such as conference calling and international call barring, though most of these are available on handsets that can be purchased over the counter in Kuwait. A caller ID service is also available. This has been very successful and MOC certified units (which are the only units which work successfully in all areas of Kuwait) cost about KD25 in local stores. (source: excerpt from www.indiansinkuwait.com “communication”)

The Ministry of Communication’s code and tariff (rate/min) can be found here.

Note: It is important that you confirm the latest MOC application requirements and procedures as rules might change anytime.